Return requests must be submitted within 30 days of receipt.
A copy of the invoice will need to be included with the return.
Parts must be resalable and in the original packaging.
We cannot take back used/installed parts or electrical parts.
All Cores returned for refund must be in the original carton, must be assembled and must be drained of all fluids.
We do offer a “NO FAULT” core return policy on all Engines and Transmission assemblies.
You are responsible for all shipping costs on core returns.
Returns may be subject to a 20% restocking fee, and/or a deduction for outgoing shipping in order to offset shipping costs, labor, supply costs, and special order fees from Mopar.
Refunds for returns or cores will be processed and credited within 72 to 96 hours after we received the part back.
Refunds can take up to 4-7 business days to post the credit to your PayPal account or credit card.
We reserve the right to refuse and return any parts we find have been used, installed, or that do not meet the above criteria.
If you have questions or need assistance with your return, call us at 1-888-823-6349 or you may email customer service at.
Cancellation Policy
An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
If the cancelled part was special ordered from the manufacturer, a fee of 15% may be deducted from the refund.
